Lost/forgot your windows logon password?…….Hold down the f8 key while booting your PC, and start it in safe mode. After it boots, click on the “Administrator” logon/icon, and after you get to the desktop do the following:
Go to Control Panel
Click on Users
Click on your User Profile (or the one you do not have the password for)
Select Change Password
Enter enter a new password, or leave the boxes blank for no password
Restart the PC
When prompted click on the user, enter the new password, or just wait for it to boot into the desktop if no password is needed.
Now if that does not work -THEN call PC Experts!